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Privacy Policy

Surya Hospitals is obligated by law to uphold the privacy of your medical information, provide you with the Notice of Privacy Rights and Practices, and adhere to the terms of the currently effective Notice. This policy pertains to the information collected or displayed on our website.

We are committed to treating privacy seriously and maintaining the confidentiality of the information you provide to us. We will not intentionally share the contents of any person with outside authorities or third parties unless required by law.

However, we do not guarantee that electronic communications received from your end or their contents may not be accessible to third parties.


Surya Hospitals may contact you through various means, including phone, SMS, online messengers (such as Facebook Messenger, WhatsApp, etc.), and emails, to provide updates on appointments, medical history, doctor requests, and updates. If you wish to opt out of such communications, you can convey this to the caller, use the unsubscribe link in emails, or send a request at the official email address

Data Collection

We collect and store anonymous data from every visitor to the website/application to monitor traffic and address bugs on our server. This includes information such as web requests, data sent in response to requests, Internet Protocol address, browser type, browser language, and timestamp for the request. To enable certain features, we may ask you to log in and provide personal information (such as name and email address), and we use cookies to store session information for your convenience.

Data Usage

We use your personal information solely to provide you with Surya Hospitals services or communicate with you about services or the website. The privacy and confidentiality of information uploaded to Surya Hospitals are taken seriously. Industry-standard techniques are employed to protect against unauthorized access to stored data.

Changes in the Privacy Policy

We have the right to make changes in our privacy/security policy, with new provisions becoming effective for all maintained information. Revised policies will be posted in our facilities and offices and available during direct treatment at our hospital. Your use of our website constitutes acceptance of any changes to this Privacy and Security Policy.

Other Websites

Our security and privacy policy does not extend to any other websites except for our own. We do not provide warranty or security for personal information disclosed to other websites, even if linked to ours.