Mumbai

The best Gynaecologist we have encountered

Having our first baby has been the most exciting journey for both of us. Surya has played a very important part in this journey.

Dr. Avasthi & his team guided us to Dr. Vinita Salve by far the best gynaecologist we have encountered. The staff has been very courteous & helpful. We thank you for all your efforts for baby Kiaan to come in this world

Thank you 
Kiaan, Amita & Raghav Sachar

 

We know we would not get better care than we got here

Our quest for a good maternity hospital began when we were 5 months pregnant and when we came to know Hinduja Hospital in Mahim didn’t have maternity services. We were searching for a good maternity hospital, where we could get neonatal services, if need be. We were consulting Dr. Kusum Zaveri at Hinduja Hospital earlier, so we were very skeptical about the doctor and hospital we chose, we had to go for the best. We searched for hospitals with NICU across Mumbai, and we found Surya Mother and Childcare Hospital. We loved the way they approached pregnancy. Our hospital search was finally over. After seeing Surya you cannot like any other hospital. The reasons being, the panel of doctors, their acclaimed neonatal care, cleanliness, and care services.

We met Hiral Sarin, the highly efficient operations manager at Surya, who helped us out with each and every query. She also helped us choose a doctor. The best thing Hiral said was, they do not treat maternity patients as patients because they do not have any disease. Hiral has been our go-to person for any and every query pre and post hospitalization and she happily obliges.

We started consulting Dr. Dhrupti Dedhia from the 7th month onwards and she was very approachable and helpful with any doubts we had. On the day of delivery she was a rockstar, very efficient, with a clear mindset, and quick with her decisions. At hardly any maternity hospital/nursing home will the doctor do the normal delivery, it is mostly done by their interns, assistants, or nurses. This is one thing we clarified while signing up at Surya. We felt so safe at Surya because Pediatricians and Gynecologists were available round the clock. Every staff member, be it the receptionists, nurses, maushis, food servers, or housekeeping staff is well groomed and provide real good care. The icing on the cake was the food provided from the canteen, it was tasty, healthy, and neatly served. Hospital food was never so interesting.

All in all we had a very good experience at Surya, we know we would not get better care than we got here.

Anonymous

 

Surya Hospital is providing great services

Dear Team Surya Hospital, we are very much Thankful to all of you for extending great services towards our new born.

Your expert and caring approach towards baby and his parents has helped us to relax.

specially thanks to Team NICU, support staff & securing staff.

Once again, appreciate your kindness.

Your faithfully
T. S. Mal

 

Best hospital in Maharashtra state

To,

Surya hospital,

It was a very great experience we had with Surya hospital. Staff of hospital were very co-operative from senior doctor, nurses, Pharmacist, reception counter people even class four worker also very co-operative. I would say treatment is giving in this hospital is very best. This hospital is one of the best hospital in Maharashtra state.

Today we are taking our baby from this hospital. We are very satisfied with treatment & team of wish all the best & good luck to the management of this hospital.

Mr. Machindranath

 

Sky is not the limit for care.

“We should not believe that sky is the limit when there are footprints on the moon” The comfort, care, and warmth that you offered day in and day out, totally inspires me and all the children to believe in God Almighty.

It is my wish that God blesses the entire staff of Surya with umpteen years of prosperity, health, and spirit.

Thank you once again.
Mehul Patel, Priyal and Vibha.

 

Asha Prem Kumar

My daughter Sharon got admitted in your hospital on 20th Aug 2013 with bilateral pneumonia and was in critical condition. She was discharged later, on 30th Aug 2013.

I would like to share my experience of our ten days stay in your hospital. When we arrived here in emergency condition, the way duty doctors responded both in emergency and ICU were worth appreciating. We were counseled everyday about her condition by Dr. Vishal Sachde (Sr. Consultant). The duty doctors were friendly and available all the time. Our special thanks to the nursing staff at PICU, who have nursed my daughter to good health with timely medication and utmost care. I believe Surya Child Care has set high standards in healthcare industry with world class infrastructure and top-class service management. We are privileged to have “Surya Child Care” in our city and I hope same standards would be maintained in the years to come and set example for others to follow.

Once again would like to thank the fraternity of Surya Child Care and wish them all the best.

Thank you once again.
Mehul Patel, Priyal and Vibha.

 

Surya Child Care were absolutely wonderful and beyond amazing

“Jyoti (my wife) walked into your hospital anxious and nervous on the morning of 16th Mar’15 with little idea of what is stored for us. We were blessed with a beautiful baby girl having had a wonderful (if somewhat painful) experience.

“Ms. Hiral Sarin and the entire staff at Surya Child Care were absolutely wonderful and beyond amazing throughout our 6-day stay!!! What a blessing you are to me and my family!

Ms. Hiral, you provided an amazing balance of personal attention, caring, support, encouragement, and professionalism! You are truly a gem of person and we were lucky to have you by our side throughout our stay at Surya.

We were amazed to receive the care and attention, in particular by Ms Shobha Sharma, Ms Samantha Castellino and Ms Neha. Words cannot express our gratitude towards their kindness, care, and professionalism.

The aftercare was equally amazing, all the girls looking after my wife and my baby were lovely. We just wanted to write to let you know the amazing staff you have should be commended. Since leaving, every mother-to-be we meet, we tell them how great our stay at Surya has been! Again we want to thank you all!”

We can go on and on with things like seamless registration, thoughtfulness with the way you decorate each patient’s room entrance (with color coordinated balloons and other such goodies), with accurate information at every step, with round the clock helpful staff, with patient care at the top of all your actions. We had the most amazing experience with you and your staff and we are definitely going to miss seeing you guys in the coming days. Thank you for everything!

Regards
Deep Arora

 

Surya is the best childcare hospital in the country

Dear Team Surya,

My daughter was hospitalized for intestinal obstruction @ Surya which needed immediate surgery. So firstly, I want to thank Dr. Pradeep Shenoy, my daughter’s surgeon for bringing us straight to Surya Childcare. How I thank him for getting us to the best childcare hospital in the country!

Surya changed our perspective of Hospital, Doctors and nursing staff completely.

Thank you would be a word too small to describe how grateful we are to the staff of Surya.

The NICU care, the intensivists and the paediatric team are not just very good efficient doctors but filled with compassion and care for every child individually. What amazed me is how good the nurses are at their job, working with amazing efficiency and so much love for the children there. Not once did I encounter a grumpy or irritable nurse.

The trainee doctors, the nurses, mausis, the security, the support and administrative staff and the canteen staff were all so caring, willing to go out of their way to help and make the patients and their families comfortable.

I could see they understood the distress the family already faces when a child is hospitalized and each one did their best to extend their support.

The only word that comes to me again and again is COMPASSION that each one at Surya has in them. They proved that dealing with childcare, the love and care goes up ten folds compared to the regular hospitals

During one month, my daughter needed to be re-hospitalized as she developed another obstruction after the surgery. I guess any other hospital would have gone ahead with another surgery to correct the obstruction, but not so at Surya.

The doctors and her surgeon made a collective decision to cure the obstruction conservatively and it was their will that succeeded in avoiding another surgery. For this I can never express my gratitude enough.

To sum it up, yes.. we went through a bad phase when your child at the age of 3 years had to go through a major surgery and post-surgical complications. But Surya Hospital pulled us out of this bad phase and put a smile back on our face.

Our hearts are full of respect and gratitude for Surya Hospital.

Thank you can never be enough,
Neha Mangar
Mother of Saisha Mangar

 

Care taken to a brand new level.

I wanted to thank the entire Surya team for the help during our son’s delivery. Must admit, we had an amazing experience and I wouldn’t mince my words when I say – Surya is by far the best professional hospital that we have been to. Kudos to the hospital staff and of course, they played a big part in making sure that everything goes smooth and hassle free. Once again, appreciate the kindness shown to us by Surya.

Mr. Varun Joshi.

 

Feedback of NICU

My baby was admitted in NICU as he was suffering from jaundice. He was recovered here under the supervision of the doctor and nurse.

The service provided here was good the sister took proper care of my baby. I am satisfied with the service provided here.

I would thanks all the staff, nurse, sister, doctors for taking proper care of my baby

Thanks
Saumya Jamuar

 

Care with utmost patience and guidance.

I am Vamshi Kodamala, father of Ashika Kodamala who underwent plastic surgery on her left eye brow at your hospital in Mumbai on 16 May 2015.

We have since continued our vacation in Mumbai and have recently returned to Hyderabad. Today, as advised by Dr Milind Wagh, her sutures have been removed by a Plastic Surgeon, Dr Sri Nagesh @ Apollo Hospitals. We are very glad that the Doctor on call at Novotel Juhu, referred us to Surya Hospital. From the very next day of her surgery, Ashika had recovered completely and we have been able to enjoy our vacation in Mumbai. I thank you, Dr Milind Wagh, Dr Chaya, Dr Neha and your team.

Please pass on our sincere thanks.

I wish you good health & continued success in all your endeavors!

Regards,
Vamshi Kodamala

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